If any defect is found (damaged/ defective/ wrong product) after opening the box, inform the “Customer Relationship Management Department” (through inbox or hotline +8801833535487) as soon as possible along with a picture/ video proof.If you receive a damaged, defective or wrong product, please return it to eNayeb and we’ll arrange for a replacement provided that meets the following conditions: Please see our Cancellation & Return Policy for more information. You will not be charged any additional shipping fees for the replacement of such damaged or defective shipments.
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If you receive a damaged or defective item, wrong product, we will promptly send you a replacement or issue you a full refund after you have returned the damaged or defective product.
We guarantee your satisfaction with all the platforms of eNayeb Online Shopping. The e-Nayeb team is always vigilant in protecting the buyer's time and product quality. We deliver the goods purchased by the buyer within two working days inside Dhaka, three working days in Dhaka sub-area and 3-5 working days across the country. We are delivering each parcel to the buyer's destination with utmost care through courier service. We supply in 64 districts of Bangladesh within a very short time.
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